Connect With Your 24-hour Monitoring Team
The moment your home alarm system in Wausau goes off, your 24-hour monitoring professionals will instantly act. The first move is to validate your alarm, and that involves getting in contact with you. The guideline they abide by is dependent on the sort of emergency. For instance, when the emergency is is for medical reasons, one attempt will be made to reach you before help is deployed. If you’re dealing with an intrusion - the most common sort of alarm - a monitoring agent will adhere to these guidelines to get in touch with you:
- An effort will be made to reach you via the touchscreen interface. You will generally be requested to provide a passcode.
- If that doesn’t get a reply, a call is attempted to your primary contact number.
- A secondary number or first emergency contact is tried next.
- If there still isn’t an answer, local police are deployed.
- Your monitoring professionals will try to reach you again once emergency personnel are alerted.
If you're not in a position to interact with monitoring staff, that’s OK. Help will still be deployed even if you're not able to verify the emergency.
Get prepared for any situation with a Vivint home alarm system in Wausau
Stay ready for any emergency with a modern home alarm system in Wausau from Vivint. Call (715) 662-6232 to begin designing your home’s protection today.